Bulk Technician Wearing Neon Safety Hoodie Working On The Field

Services

Heavy Equipment Field Service


Brand-independent, on-site maintenance and repair for heavy equipment of any make, from a team that started out maintaining Bulk’s own machines in the steel mill environment.

Service hotlines. Click to call.

70+ years

Operating and maintaining heavy equipment

4 hotlines

Chicago, Memphis, Birmingham, Mobile

Any brand

Brand-independent service, no matter the manufacturer

Updated October 2026

Field service is maintenance and repair done at your site, on your equipment, whatever brand is on the nameplate. A Bulk technician comes to the machine, makes a quick assessment, and works to get it up and running as soon as possible, which removes the need to keep a high-level technician on your own payroll to cover heavy equipment.

Bulk Equipment Corp is a brand-independent heavy equipment uptime partner headquartered in Michigan City, Indiana, with a shop in Memphis, Tennessee. The field service division maintains and repairs heavy equipment for customers across heavy industry in the Midwest and Southeast, whether Bulk supplied the machine or not.

Technicians on CallWhich Hotline Do I Call?

Click to call the hotline nearest you. We’ll have a technician out to your site as soon as possible.

An Alternative to the Traditional ModelA Brand-Independent Approach to Maintaining Heavy Equipment

Bulk Equipment field service technician walking at an industrial steel mill site

Why Bulk Does Field Service

As a business that’s operated and maintained heavy equipment for over seventy years, we understand from past experience businesses don’t always have access to high-level service. This awareness is at the core of why Bulk not only supplies custom heavy equipment fleets of any shape and size, but also provides outsourced service and repair to companies who own their own equipment.

What We DoEstablished from Experience

Born from decades of experience maintaining our own equipment in the harsh steel mill environment and later, our rental fleets, the field service division is designed to provide premium service to a broad set of industries.

Not only can we maintain and repair equipment found in all industries, but our brand-independent model allows us to service any machine, no matter the manufacturer.

On-Demand Heavy Equipment Maintenance and Repair

Real-time accessibility to an expert Bulk technician removes the need to keep a high-level tech on payroll. Our skilled team will be there when you need them, offering a quick assessment to get your machine up and running as soon as possible.

Brand Independent

Increasing machine uptime with a diversified team of problem-solving technicians knowledgeable in servicing heavy equipment, no matter the manufacturer.

Parts Sourcing

Not only do we stock a full complement of spare parts, but our parts expertise allows us to find and get the best-priced parts and supplies to the frontline.

Machine down right now?

Call the hotline nearest you and a technician heads to your site. For anything that is not a service call, contact us.

From the FieldWhat Does the Bulk Team Say About Field Service?

These clips are Bulk’s own people talking about the work: what separates a professional contractor from a wrench turner, why years on the iron matter, why a maintenance manager is right to be nervous about a new service company, and what skipping an oil change can cost.

Preventive Maintenance

Watch: what does skipping preventive maintenance cost?

Changing engine oil, engine oil filters, and fuel filters at the service interval is one of the most overlooked items in heavy equipment maintenance, and the failure it prevents is not cheap.

The numberA premature engine failure can run $75,000 to $100,000 in costs. The oil and filter change that prolongs the engine costs a fraction of that.

The payoffDoing that service on time is what keeps a machine out of a six-figure failure. Preventive maintenance is the cheapest money a fleet spends on an engine.

Meet the TeamWho Shows Up When You Call?

Close Up Of Bulk Equipment Corp. Logo On A Uniform

The people who make it happen

We couldn’t offer the equipment solutions we do without the team behind them. Meet the people who make it happen at Bulk.

Beyond the Service CallCapabilities

Field service is one piece. The same shop and the same team cover the rest of a machine’s working life.

technician repairing a machine on a field service call at a customer site

Equipment Maintenance + Repair

Brand independent, on-site service including preventative maintenance and repairs.

Rebuilt heavy equipment in the Bulk paint booth

Rebuilds

In-house rebuild abilities to give worn-down machines new life and serve customers better for less.

Bulk fabrication and machine shop

Fabrication + Machine Shop

Whether repairs or a custom creation, our fab shop team has the skill set to get it done.

Bulk mobile welder working in the field

Certified Welding + Line Boring

Mobile welders capable of repairing all steel-related issues in the field to keep you moving.

orange KAMAG slag pot carrier

Equipment Sourcing + Customization

From custom fleets to specialized machines, Bulk has the capacity to deliver and manage site-specific heavy equipment suited to your needs.

Bulk design and engineering work on custom heavy equipment

Design + Engineering

Services to create tailor-made equipment to best serve your material-handling challenges.

Learning HubField Service Articles

How Much Can Skipping Preventive Maintenance Cost on Heavy Equipment?

Why an on-time oil and filter change beats a $75,000 to $100,000 engine failure.

What Makes a Third-Party Field Service Contractor Professional?

The repair is 10 percent of the job. Communication, timeliness, and follow-up are the rest.

Why Does Technician Experience Matter on a Heavy Equipment Fleet?

Technicians with decades on the iron, and why they are the roots of the company.

Why Are Maintenance Managers Nervous About Calling a New Service Company?

Expensive assets, 24/7 uptime responsibility, and what eases the concern.

Do Small Operations Get the Same Field Service as $100 Million Companies?

Why a mom and pop operation and a $100 million company get the same treatment.

Who Takes Care of Your Heavy Equipment Fleet After Delivery?

On-site mechanics and a dedicated site manager after the machines land.

What Should You Look for in a Heavy Equipment Service Partner?

The questions to ask before you hand a vendor your fleet.

What Drags Out Lift Truck Downtime, the Techs or the OEM?

Where downtime actually comes from when a lift truck goes down.

FAQField Service Questions

Do you service equipment brands you do not sell?

Yes. Bulk’s field service is brand-independent: the team services any machine, no matter the manufacturer, whether or not Bulk supplied it.

Which areas do the field service hotlines cover?

Four hotlines: Chicago and Northwest Indiana at (219) 915-2995, Memphis at (901) 443-2223, Birmingham at (205) 382-8818, and Mobile at (251) 308-4488. Call the one nearest your site and a technician is dispatched as soon as possible.

Do I need to keep a high-level technician on my own payroll?

Not to cover heavy equipment. On-demand access to a Bulk technician removes the need to keep a high-level tech on payroll. The team comes to your site, makes a quick assessment, and works to get the machine up and running as soon as possible.

Do you supply parts as part of field service?

Yes. Bulk stocks a full complement of spare parts and sources the parts and supplies a repair needs, with the goal of getting the best-priced parts to the frontline.

Where does Bulk’s field service experience come from?

From decades of maintaining Bulk’s own equipment in the steel mill environment and, later, its rental fleets. The field service division grew out of that work and now serves a broad set of industries.

Talk to UsNeed Field Service? Call the Hotline.

Field service starts with a phone call, not a form. Call the hotline nearest your site and a technician is dispatched as soon as possible. For anything that is not a service call, use the contact page.