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Why Are Maintenance Managers Nervous About Calling a New Service Company?


By Jake EllisUpdated October 12, 20262 min read
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Executive Summary

A maintenance manager who has been around the block for 20 or 30 years knows his equipment like the back of his hand, and it is his job to keep it running at full capacity 24/7. With assets that expensive on the line, being nervous about calling a new service company only makes sense. What has eased that concern for many of them is the work Bulk’s field service technicians do once the call is made.

What Is a Maintenance Manager Responsible For?

The tough maintenance manager who has been around the block for 20 or 30 years knows the equipment he has like the back of his hand. His job is to make sure that equipment is running at full capacity, 24/7, whenever the operation needs it. Bulk Equipment Corp., a brand-independent heavy equipment uptime partner serving heavy industry across the Midwest and Southeast, meets that person on every new field service account.

Why Does Calling a New Service Company Feel Risky?

It only makes sense to be nervous. The maintenance manager is dealing with very expensive assets, and handing one of them to a company he has never worked with puts those assets, and his responsibility for them, in someone else’s hands.

What Eases That Concern?

What has eased the minds of many of those managers is the work of Bulk’s field service technicians on the job. The precautions a maintenance manager takes before calling a new company are reasonable, and the technician’s work on site is what answers them.

That first call usually starts at one of Bulk’s field service hotlines.

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